Pick-up or delivery options available.
An approximate delivery time will be set up through our delivery department. A time window is approximate due to circumstances beyond our control. If items are special order, you will be contacted once the items have arrived and been inspected, and a delivery date will be set. If items are purchased directly from the showroom, delivery will be set at time of sale.
All merchandise must be paid prior to delivery.
As professionals, we do our very best to ensure careful delivery of your furniture into your home. For the safety of our delivery personnel and your furniture, we ask that you ensure that all walkways and entranceways to your home are clear prior to our delivery.
As you are aware, many home designs do not take into account the difficulty of furniture delivery. On a rare occasion, if a piece of furniture is a tight fit, the delivery department may ask you to approve our attempt to fit your furniture and sign a waiver. With that understanding, we cannot be held responsible or liable for any damage resulting from deliveries made to locations that are not equipped to accept such items. This includes narrow doorways, hallways, stairways and entryways.
There is a nominal fee for our delivery service.
All customer pick ups require an appointment in order to help ensure the highest service to you, our valued customer. As a result, we will ask that you give (1) days notice to ready your purchase for pick up.
Please come prepared with the materials needed to load your purchase safely in your vehicle. Bring blankets and rope as we do not supply either of these items. Our service department will assist you in loading your purchase, however we are not permitted to tie down your goods. If, at your request, we assist in the loading of your merchandise, we can not be held liable for any damage to your vehicle. Damage incurred by customer's own transportation in not covered by manufacturers warranty.